Delivery
- When you order is placed, you will receive an order confirmation email and a separate email containing your invoice
- Once your order has been marked as shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your order. (Please note: Only orders marked as “shipped” by the shipping carrier can be tracked.)
- If your shipping confirmation email does not contain details of your entire order, this means that products within your order are shipping from outside our warehouse and you will receive further shipment confirmation once this has been processed.
DELIVERY OPTIONS:
We offer a range of delivery options including UK Express, Click & Collect, EU and International delivery.
UK DDP
DPD Express Delivery: Free, 1-3 working days
Collect in Store: Free, 1-3 working days
EU DDP
DHL Express Delivery: Free, 1-4 working days
Collect in Store (Paris only): Free, 1-4 working days
USA DDP
DHL Express Delivery: Free, 2-7 working days
CANADA DDP
DHL Express Delivery: Free, 3-5 working days
AUSTRALIA DAP
DHL Express Delivery: Free, 4-7 working days
JAPAN DDP
DHL Express Delivery: Free, 4-7 working days
Collect in Store: Free, 4-7 working days
SOUTH KOREA DDP
DHL Express Delivery: Free, 3-5 working days
Collect in Store: Free, 3-5 working days
SWEDEN DDP
DHL Express Delivery: Free, 3-6 working days
HONG KONG DAP
DHL Express Delivery: Free, 3-6 working days
NORWAY DDP
DHL Express Delivery: Free on orders over 2800kr, 3-6 working days
DENMARK DDP
DHL Express Delivery: Free, 1-4 working days
REST OF WORLD DAP
DHL/Royal Mail Express Delivery: Orders over £250 Free, Standard Delivery £17, 5-15 working days, Express Delivery £24, 5 working days
NEED ASSISTANCE?
Visit our FAQs or alternatively our staff can provide detailed information for any of our products