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Delivery delays

Your delivery may take 48 hours longer to arrive than normal, for which we would like to offer our sincere apologies. We appreciate your patience and understanding. Please feel free to contact us to check on the status of your order.


Contact free delivery

We are no longer asking customers to sign our handheld units and instead our drivers will sign it on their behalf. We will record the consignees name and a 'Delivered on Authority' message. 



We offer a range of delivery options including free Express Delivery and Click & Collect 


Express delivery: Free, 3-5 working days 

Collect in store: Free, 5-7 working days


For delivery outside of Japan please change your shopping location at the top of the page


Visit our FAQs or alternatively our staff can provide detailed information for any of our products

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