We offer a range of delivery options including UK Standard, Collect in store, European and International. If you have specific delivery and shipping needs please contact our team.
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Returns
We allow up to 30 days from receipt of goods for items to be returned to us. If items are unwanted they must be returned in an unworn and resalable condition. If goods are faulty/damaged we are happy to either refund in full or exchange subject to stock availability. Please return in original packaging (or equivalent), include original paperwork and clearly mark as "Return for Refund".
Exchanges
If you prefer, you may exchange the item (if in a resalable condition) for something else, this is however subject to stock availability. Please return in original packaging (or equivalent), include original paperwork and clearly mark as "Return for Exchange", you will also need to give details of the item you wish to exchange for.
For non-EU customers returning goods by post, please clearly mark on the package: RETURNED GOODS. This will prevent any customs charges being added.
Postage on returns, refunds and exchanges will not be refunded unless the item is defective. For an item to be deemed faulty if must be returned and checked by the Drake’s team. If the item is deemed faulty your postage will be refunded.
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